Starface doesn’t offer refunds on opened or used products that aren’t faulty, nor do we offer exchanges online. Shipping costs are the responsibility of the customer and are non-refundable—sorry!
In the case of a faulty or wrongly described item, you can choose between a replacement or a refund. Please note that faulty items must be declared within 30 days of purchase. If you have any questions, e-mail firstname.lastname@example.org and we’ll help you out.