FAQ

can i transfer my points between the us, canada...

points can only be used in one geo! we recommend maintaining a single rewards account depending on where you live (us, uk, ca).

i have multiple email addresses, can i combine ...

yes, but only once! plz email us at orders@starface.world letting us know which email addresses you’ve used and which one you’d like to connect your account to.  

can i earn points for purchases i made before j...

no, points can only be redeemed after you join the program.

how does each reward tier work?

there’s a total of three tiers: stellar (0-149 points), cosmic (150-399 points), and galactic (400+ points). as you move up, you’ll get added rewards like early access, free shipping, and more. here are the perks you can expect with...

how does refer a friend work?

send your bff a referral gift of $10 / ca $10 / £10 here and you’ll get  $10 / ca $10 / £10 back in your starface account when they make their...

how do i become a rewards member?

you can sign up here! you’ll earn points every time you shop with the email address associated with your starface account. if you already have an account, log in and you’ll find...