FAQ
where does starface ship?
starface ships to the usa, puerto rico, uk, and canada. p.s. if you’re ordering from hawaii, alaska, and puerto rico, you may experience longer delivery times [typically 9-14 days]. thanks for...
where does starface ship?
starface ships to the usa, puerto rico, uk, and canada. p.s. if you’re ordering from hawaii, alaska, and puerto rico, you may experience longer delivery times [typically 9-14 days]. thanks for...
how can i report an issue?
if anything arrives lost, damaged, missing, or stolen, it needs to be reported within 14 days of receiving your order. plz email us at orders@starfaceworld.com and we’ll go from there!
how can i report an issue?
if anything arrives lost, damaged, missing, or stolen, it needs to be reported within 14 days of receiving your order. plz email us at orders@starfaceworld.com and we’ll go from there!
can i apply discounts retroactively?
discounts can only be added pre-purchase and cannot be added after an order has been placed.
can i apply discounts retroactively?
discounts can only be added pre-purchase and cannot be added after an order has been placed.
what’s the status of my order?
you can find all of your order details on your account page! don’t have an account? you can create one whenever you’d like. just make sure to use the same email you provided...
what’s the status of my order?
you can find all of your order details on your account page! don’t have an account? you can create one whenever you’d like. just make sure to use the same email you provided...
how can i cancel or update my order?
email us at orders@starfaceworld.com with the subject line “urgent.” orders can only be changed or canceled during business hours and within 30 minutes of purchase, so we’ll do our best...
how can i cancel or update my order?
email us at orders@starfaceworld.com with the subject line “urgent.” orders can only be changed or canceled during business hours and within 30 minutes of purchase, so we’ll do our best...
why did my payment decline?
cards that are declined are often either expired or entered with the wrong credentials [e.g. cvv numbers]. if your problem persists, please contact your credit card company directly. feel free to send us...
why did my payment decline?
cards that are declined are often either expired or entered with the wrong credentials [e.g. cvv numbers]. if your problem persists, please contact your credit card company directly. feel free to send us...