FAQ
will i get free shipping?
galactic rewards members do! standard shipping rates still apply while you’re in our first two tiers: stellar and cosmic. don’t forget all orders over $40 / ca $50 / £25 are eligible...
will i get free shipping?
galactic rewards members do! standard shipping rates still apply while you’re in our first two tiers: stellar and cosmic. don’t forget all orders over $40 / ca $50 / £25 are eligible...
do you offer birthday rewards?
yes :) all members get extra points on birthdays depending on their tier. if you haven’t already, plz add your birthday to your account so we know when to celebrate you!
do you offer birthday rewards?
yes :) all members get extra points on birthdays depending on their tier. if you haven’t already, plz add your birthday to your account so we know when to celebrate you!
i can’t see my latest points on my account
the best thing to do is clear your cache and refresh the web page. if your points aren’t showing up, try waiting a couple hours and then check back. feel...
i can’t see my latest points on my account
the best thing to do is clear your cache and refresh the web page. if your points aren’t showing up, try waiting a couple hours and then check back. feel...
if i cancel my order, will i lose points?
when an order is canceled, the points from that order will be removed from your account. if you’re sent a replacement for a faulty product, note that you won’t receive additional...
if i cancel my order, will i lose points?
when an order is canceled, the points from that order will be removed from your account. if you’re sent a replacement for a faulty product, note that you won’t receive additional...
can i transfer my points between the us, canada...
points can only be used in one geo! we recommend maintaining a single rewards account depending on where you live (us, uk, ca).
can i transfer my points between the us, canada...
points can only be used in one geo! we recommend maintaining a single rewards account depending on where you live (us, uk, ca).
i have multiple email addresses, can i combine ...
yes, but only once! plz email us at orders@starface.world letting us know which email addresses you’ve used and which one you’d like to connect your account to.
i have multiple email addresses, can i combine ...
yes, but only once! plz email us at orders@starface.world letting us know which email addresses you’ve used and which one you’d like to connect your account to.